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GoToAssist Reporting on Configuration Items
Hi
Does anyone know how I can report on:
1. All incidents in a given timeframe that have a configuration item linked? The .csv export seems to have every linked item except for Affected Items. Trying to introduce this for my Service Desk and need an audit tool.
2. A ranking of configuration items by the number of incidents linked against them?
Cheers,
Markus
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