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Markus Erdmann's avatar
Markus Erdmann
New Member
11 years ago

GoToAssist Reporting on Configuration Items

Hi


Does anyone know how I can report on:

1. All incidents in a given timeframe that have a configuration item linked? The .csv export seems to have every linked item except for Affected Items. Trying to introduce this for my Service Desk and need an audit tool.

2. A ranking of configuration items by the number of incidents linked against them?


Cheers,

Markus

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