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GlennD's avatar
GlennD
GoTo Manager
13 years ago

GoToAssist Service Desk (42.7 Web) Release

Hi, Over the next couple of days we will be updating GoToAssist Service Desk with the following: New Layout for "Notify Watchlist" Section • The "Notify Watchlist" section at the bottom o...
Luke Grimstrup's avatar
Luke Grimstrup
Retired GoTo Contributor
13 years ago
Yes, you can do this currently by enabling the External CC feature. If you go to Configure > Account-Wide Settings > Defaults. Check the "Enable External CC" field.