Forum Discussion
GoToAssist Service Desk (42.7 Web) Release
Hi, Over the next couple of days we will be updating GoToAssist Service Desk with the following: New Layout for "Notify Watchlist" Section • The "Notify Watchlist" section at the bottom o...
Hi Riko, Can you get in touch with our support folks at support@gotoassist.com and send them a screenshot. We'd like to see if there's anything we can do to help.
Failing that, you can switch back to plain text emails by going to Configure > My Service Desk Settings. Or if you're an administrator you can go to Configure > Users > Select a User, and change the Email Type setting back from there.
Hope this helps :)
Failing that, you can switch back to plain text emails by going to Configure > My Service Desk Settings. Or if you're an administrator you can go to Configure > Users > Select a User, and change the Email Type setting back from there.
Hope this helps :)
