Welcome! The GoTo Community is currently in Read Only mode while we work on an exciting platform update.
If you need assistance, please contact our toll-free 24/7 Support 

Forum Discussion

GlennD's avatar
GlennD
GoTo Manager
13 years ago

GoToAssist Service Desk (43.4 Web) Release

Hi, We have released an update for GoToAssist Service Desk. Highlight The new HTML Email format has been enabled for all customers. What’s New Display inline attachments in emails ...
Luke Grimstrup's avatar
Luke Grimstrup
Retired GoTo Contributor
12 years ago
Hi Bryan, Users can turn off Plain Text emails by going to Configure > My Service Desk Settings, and changing their email preference back to plain text.