GoToAssist Service Desk Release (38.7)
What's New? Fixes and Improvements for Email Integration • The Service Desk support email functionality (and the ability to use it to submit incidents via email) has been updated and improve...
Forum Discussion
'In addition, improvements were made to the way in which email replies are detected. As a result, the Email Integration Key is no longer needed or included as part of each user, group or customer profile. '
Can you please provide some details as to how emails are detected?
Can you please provide some details as to how emails are detected?
