The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
GoToAssist Service Desk Release (38.7)
What's New? Fixes and Improvements for Email Integration • The Service Desk support email functionality (and the ability to use it to submit incidents via email) has been updated and improve...
Hi Amit, sorry for the frustration. We experienced an issue this morning that affected Email being sent but service has since been restored. Email that was not sent during this time was queued and we began sending them as soon as service was restored.
Since you are reporting that some of your Email still has not been delivered, could you please contact our toll free 24/7 Support and have them open a ticket? http://support.citrixonline.com/en_US...
Since you are reporting that some of your Email still has not been delivered, could you please contact our toll free 24/7 Support and have them open a ticket? http://support.citrixonline.com/en_US...
