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Forum Discussion
Group by: Service
Hi all, It's long been an issue for us that, although we're able to group by several options, we're unable to group by service. Is there any way this could be implemented? It would help us ...
While I do not see this feature currently on the road map, I do agree that is would be a great improvement idea.
is there anything on the roadmap for this yet. It would be a huge feature for this system to be able to sort by any of the columns that one can add to the display.
sometimes I just want to see everything for a specific service while still watching my other tickets.
sometimes i want to sort by the customer or company - when I am at a specific site working there all day, i just want to see the tickets related to that customer/company.
When I have 30 or more tickets in the system it is very difficult to determine which are for what site.
Being able to sort this way will also help determine duplicate tickets being reported by different people in the same location.
