The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
How can I allow AD users to login to the service desk when working externally from the office.
I have followed the GoToAssist documentation on setting the system up for auto creation of the users with Active Directory. This works well and users are able to go a friendly url when within the com...
Hi Glenn thanks for the response. They aren't connected via VPN. We were hoping that you could still go to the direct link and login using the account created by the SSO registration process. Is this not the case? Ideally users would be able to login on there phones or other devices while on the move without the need to first create a VPN connection.
