How can I submit an incident without requiring login (via API)?
Using API you can host a web page that uses API to submit an incident to a specific service.
Forum Discussion
Here's an example PHP page that you can download and use on your website (internet or intranet) to submit an incident. It uses a few features of API.
Click to see this Example page
INSTRUCTIONS:
I hope this helps.
If you prefer to have this in ASP.NET instead of PHP, reply to let us know and we will try to create one.
note: A good tool to test the API is "curl" command line http://curl.haxx.se/download.html or "PostMan" browser plugin.
Click to see this Example page
INSTRUCTIONS:
- If you haven't already, get your free API key for your account by requesting it via support@GoToAssist.com
- Host this webpage on a web server that has PHP running on it.
- Make the easy changes to specify your API key and service_id.
You can find your service_ID (18 digits) with this other webpage
( link )
I hope this helps.
If you prefer to have this in ASP.NET instead of PHP, reply to let us know and we will try to create one.
DOWNLOAD:
Download PHP page
note: A good tool to test the API is "curl" command line http://curl.haxx.se/download.html or "PostMan" browser plugin.
