How can I submit an incident without requiring login (via API)?

Hi Hitesh,
I was playing around with the ASP.NET for a while but found it very clunky and slow but that might have been the way I was using it...

What I was trying to do was create a report (in GTA) which had the required details in it and then show it up in a dashboard on our service desk wall with other dashboards (reports)...

I created a "function" to count the number of open tickets within a department.

Public Shared Function GetCountFromReport(ByVal reportnumber As String) As String
' Build URL with report number at the end
Dim wURL = "https://deskapi.gotoassist.com/v1/inc...=" & reportnumber
Dim mRequest As HttpWebRequest = WebRequest.Create(wURL)

mRequest.ContentType = "application/json"

'API code. The "x:" must before the API code.
Dim usernamePassword As String = "x:APICODE"

Dim enc As New UTF8Encoding()
mRequest.Headers.Add("Authorization", Convert.ToBase64String(enc.GetBytes(usernamePassword)))

Dim wResponse As HttpWebResponse
Try
wResponse = mRequest.GetResponse()
Dim sResponse As String = ""

Using srRead As New StreamReader(wResponse.GetResponseStream())
sResponse = srRead.ReadToEnd()
End Using
Dim x() As String = Split(sResponse, ",")
Dim y() As String = Split(x(2), ":")
Return y(2)
Catch ex As Exception
Return ex.Message.ToString
End Try
End Function

Where it shows APICODE, replace with your API as found in the GTA.

I would call that function via:

Dim AugTC As Integer = Convert.ToInt32(clReport.GetCountFromReport(REPORTNUMBER))

Replace REPORTNUMBER with the report number of GTA.

The biggest problem for me was getting the connection to GTA working. Once I had that sorted then the API's as listed in Beetil started to make sense. www.beetil.com/api but it looks like the site is shutdown.

It is written in VB.net but should be easy to translate to C#.

Hope that helps...

Stewy