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Forum Discussion
Mike Suding
13 years agoActive Contributor
How can I submit an incident without requiring login (via API)?
Using API you can host a web page that uses API to submit an incident to a specific service.
Stewart11
12 years agoNew Member
Hi Hitesh,
I haven't gone back to revisit but I would suggest that you visit the link that Mike supplied. When I checked last night, it looks like it has been updated a lot and is a lot more detailed from when I saw it last. Check page 16 of the PDF:
Create Incident (POST)
This API call creates an incident and returns it. HTTP-, API- or Service Desk-specific errors will be returned otherwise.
I might have to go back and re-visit myself now :)
Stewy
I haven't gone back to revisit but I would suggest that you visit the link that Mike supplied. When I checked last night, it looks like it has been updated a lot and is a lot more detailed from when I saw it last. Check page 16 of the PDF:
Create Incident (POST)
This API call creates an incident and returns it. HTTP-, API- or Service Desk-specific errors will be returned otherwise.
I might have to go back and re-visit myself now :)
Stewy