how do i create a release template

Hi Adrian,

We actually have our Templates functionality in development at the moment. We'll be rolling out our Incident Templates over the next few days, and will be rolling out the templates functionality for the other service desk record types over the few development sprints. We're planning to roll out Release Templates next.

I'll update this thread after we release Release Templates,

Luke

Thanks Luke. We're looking forward to it here.

Incident template available yet?

Hi Felton,

Yes, Incident Templates are already available. You should be able to get to the incident template section here:


Hope this helps,
Luke

Hey guys,

Great news - Release Templates have just been released! You should now be able to find them under Releases > Templates.



Enjoy! :)

Luke

Any plans to add templates to the Problem area? 
Thanks,
Victoria