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Karl111New Member10 years agoHow do i edit an existing incident template?I have about 6 incident templates and am in need of editing the task list on them.
GlennDGoTo Manager10 years agoHi Karl,You should be able to do this from the Service Dashboard (not the Global view).
Recent DiscussionsAccess original customer email messagesASSIST SERVICE DESK APIRemoving/cleaning up tags in service deskDELETE MY ACCOUNTSolvedEmail Notifications - Bounced AddressSolved
