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Forum Discussion
drogge6
11 years agoNew Member
How do I remove the Knowledge Tab from the Customer Portal?
We'd like to remove the Knowledge Tab from our Customer Portal because we've purchased another solution for our KB. We prefer not confuse our users, so we'd like to know how to remove that tab. Plea...
Luke Grimstrup
11 years agoRetired GoTo Contributor
This is possible, if there are no knowledge articles made viewable to the customer then the Knowledge tab will not appear in the customer portal.
Make sure any Knowledge Articles you do have, are set to "Internal Only" and presto - the Knowledge tab in the portal will disappear :)
Make sure any Knowledge Articles you do have, are set to "Internal Only" and presto - the Knowledge tab in the portal will disappear :)