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Forum Discussion
Jim61
9 years agoNew Member
How do I remove the messages tab from the Customer portal?
Hi, We had a request from our external client to remove the messages tab from the Customer portal. Is this possible and if so, how do we remove this?
AshC
9 years agoRetired GoTo Contributor
Hi Jim,
The messages tab is for the benefit of your clients/customers who regularly use your portal for support. The feature was meant to update these clients on things like new releases, or active issues and things. Because it's a primary tool used by most GoToAssist experts, there are no plans to remove it or make it optionable at this time. I apologize if this inconveniences you in some way.

The messages tab is for the benefit of your clients/customers who regularly use your portal for support. The feature was meant to update these clients on things like new releases, or active issues and things. Because it's a primary tool used by most GoToAssist experts, there are no plans to remove it or make it optionable at this time. I apologize if this inconveniences you in some way.
