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Forum Discussion
Jim61
9 years agoNew Member
How do you edit the inbound Support email address used by customers to create incidents by sending emails to: this address?
Hi Everyone, I am trying to edit the inbound Support email address used by customers to create incidents by sending emails to: this address but don't know how to. I have changed the Sender Addre...
Jim61
9 years agoNew Member
Hi Brian,
Thank you for your prompt response. I reviewed the support article you posted and it does not mention how to edit the existing Support email address.
The article only covers the following:
Are you able to provide instructions on editing the services support email address?
regards,
Jim
Thank you for your prompt response. I reviewed the support article you posted and it does not mention how to edit the existing Support email address.
The article only covers the following:
Enable or disable a service's support address
Integrate the support address with a 3rd-party email address
Are you able to provide instructions on editing the services support email address?
regards,
Jim