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Forum Discussion

Allen11's avatar
Allen11
New Member
9 years ago

How do you set up additional users as Account Administrators for Service Desk?

As an Account Administrator myself, I can set up users as Service Admins, but I also need to add some users as Account Admins.

2 Replies

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    9 years ago
    Hi Allen,
    Once you have a user added, you may edit them by going to Configure > Users >> [Select User]

    Under the 'Roles' tab, you should be able to manage the selected user's access rights to 'Account admin access'.