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David Kiley's avatar
David Kiley
New Member
9 years ago

How to notify client base of a published release with release notes?

As a software development firm we publish numerous Public and Beta releases each year. Every program change stems from a customer incident and is assigned to a release. Release Notes are documented ...
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GlennD's avatar
GlennD
GoTo Manager
9 years ago
Hi David,

The only way to send an Email to a list of customers is to add them to the external CC list of an incident. Another option if you use the customer portal, is to post a message that all customers see when they login.