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Forum Discussion
i have created report/queue to contain specific fields but emailed or csv does not contain the same fields
due to diversity of our help desk department, we have created several services each with specific fields that the customer needs to fill in. I have created a report for one particular service and i...
Can we get this fixed so the emailed report has the same fields as the report showing inside the report screen that has been customized and save with certain columns of data? The emailed report has no value.
