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Jordan21's avatar
Jordan21
New Member
8 years ago

I need to edit all of my customers. How can I do this without editing them one by one?

I need to update the Office phone, Other Phone, Address, Job Title, Department, and Notes for all of my customers in the service desk. I have all of this information already in a CSV. Is there a way to upload that information instead of typing in all 300+ customer changes by hand?
Question
  • AshC's avatar
    AshC
    Retired GoTo Contributor
    8 years ago
    Hey Jordan,
    I'm afraid there isn't a built-in feature to update a Customer Group as a whole, but it may be possible on the back end if this is a game-changer for you.  If you want to contact our support group directly, we can try to file a ticket with you (preferably before 5 PM PST, when GTASD experts are on hand here):  http://support.citrixonline.com/en_US/gotoassistremotesupport/phone