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Forum Discussion
Martyn1
9 years agoNew Member
I want to use the GTA API. The URL has service_id as a parameter. Where can I find this value?
I want to use the GTA API to bring back report details. The URL has report_id and service_id as a parameter. Where can I find the value of the service_id?
Krista C.
9 years agoNew Member
Hello Martyn,
You can pull the Service IDs for all services via GET
When you GET records (incidents, changes, etc), the service id for the service they each belong to will be given to you as well in the response.
I hope that helps, let me know if I can answer anything else for you.
You can pull the Service IDs for all services via GET
https://deskapi.gotoassist.com/v1/services.json
or GET https://deskapi.gotoassist.com/v1/services.xml When you GET records (incidents, changes, etc), the service id for the service they each belong to will be given to you as well in the response.
I hope that helps, let me know if I can answer anything else for you.