Forum Discussion

DanBT's avatar
DanBT
New Member
6 years ago

Incident creation in-progress when creating ticket from a Template

Hi All,

 

When we are trying to create an incident from a Template we are presented with Incident creation in-progress and it seems to just sit there with this dialogue box (see below)We are using Chrome Version 73.0.3683.103 and have tried IE 11 aswell with no success.

 

Incidents being lodged from emails and the Customer side are fine. 

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    6 years ago

    DanBT  We noticed an issue with part of our delivery system recently.  Is this problem still affecting your templates in all browsers?