Forum Discussion

Nick111's avatar
Nick111
New Contributor
8 years ago

Is it possible to run a global report that only shows incidents from selected services?

I'm trying to run a Global Report in GoToAssist Service Desk which only returns incidents from two services. There doesn't seem to be a filter for the service when running a report at the Global Level...
Question
AshC's avatar
AshC
Retired GoTo Contributor
8 years ago
Hi Nick,
Sorry for any confusion there.  With GoToAssist Service Desk, you will want to get to Configure > Services, then click on the Feedback tab.  If you want to enable or disable feedback surveys for individual service portals, you may do so there.