Forum Discussion
Is it possible to run a global report that only shows incidents from selected services?
I'm trying to run a Global Report in GoToAssist Service Desk which only returns incidents from two services. There doesn't seem to be a filter for the service when running a report at the Global Level...
Hi Nick,
Sorry for any confusion there. With GoToAssist Service Desk, you will want to get to Configure > Services, then click on the Feedback tab. If you want to enable or disable feedback surveys for individual service portals, you may do so there.
Sorry for any confusion there. With GoToAssist Service Desk, you will want to get to Configure > Services, then click on the Feedback tab. If you want to enable or disable feedback surveys for individual service portals, you may do so there.
