Forum Discussion

Nick111's avatar
Nick111
New Contributor
8 years ago

Is it possible to run a global report that only shows incidents from selected services?

I'm trying to run a Global Report in GoToAssist Service Desk which only returns incidents from two services. There doesn't seem to be a filter for the service when running a report at the Global Level...
Question
Nick111's avatar
Nick111
New Contributor
8 years ago
Thanks! That's a shame as we were hoping to combine incidents from two services in a single view within GTA rather than having to export the data. It would be a good filter addition to the global reports for the future.

Kind regards,

Nick