The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Is support@gotoassist.com monitored ?
I have a support question and tried to email the official support@gotoassist.com email.
I immediately receive a bounce-back :
My colleagues have tried emailing too, they get the same bounce-back :(
Is this a problem only for us, or should I be emailing another address ?
I immediately receive a bounce-back :
The error that the other server returned was:
550 #5.1.0 Address rejected.
My colleagues have tried emailing too, they get the same bounce-back :(
Is this a problem only for us, or should I be emailing another address ?
6 Replies
- I am still having problems emailing the support URL and also creating a ticket. When will this be fixed?
- Thank you very much !
- I'll ask support to contact you directly.
- Uh, I tried to submit a ticket at http://help.citrix.com/contactus and I get :
We've encountered a technical problem. Please try refreshing the page. If you continue to encounter problems, contact technical support.
:( - OK, thanks. I'll try that
- Hi,
Sorry about that, you can open a case directly with Support here: http://help.citrix.com/contactus Pick Service Desk and the area of your question/issue.
