The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

Thong Kuah's avatar
Thong Kuah
New Member
10 years ago

Is support@gotoassist.com monitored ?

I have a support question and tried to email the official support@gotoassist.com email.

I immediately receive a bounce-back :


The error that the other server returned was:
550 #5.1.0 Address rejected.

My colleagues have tried emailing too, they get the same bounce-back :(

Is this a problem only for us, or should I be emailing another address ?

6 Replies