The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Is there a mobile app (iPhone/Android) for accessing Service Desk?
If not, is one in the works?
great to see its released. Unfortunately due to the fact that 'allow comments to be visible to customer' is ON by default, and there is no option to turn this OFF by default, I can't roll this out to my IT dept. We currently do not allow customers to see comments, nor do we want to at this time. Would love for citrix to change comment visibility to be OFF by default, or at least add the ability to change the default per client. So until that is fixed, we won't be using the app.
