Forum Discussion
Gareth Robson
12 years agoNew Member
Is there a way to have EVERYBODY on the watchlist by default?
Bcshay
12 years agoActive Contributor
'Notify Watchlisted' is checked by default in the Global Configuration. With your Triggers setup all your Users (Techs) will be notified of every single email notification sent from the Service Desk throughout the Incidents life-cycle.