Forum Discussion
Seeing as you've introduced me to the wonderful world of triggers, I have decided to set up an overdue notification for the Techs.
Iv set it up as
WHEN > "Overdue / Not Overdue" is changed to "Overdue"
WHAT > "Add Comment" > "BLAH BLAH"
This doesnt seem to be applying the trigger when a job goes overdue (the expiry time becomes < current time)
Have I set it up right, and also would "ACTION > ADD COMMENT" also send out an email notification?
Iv set it up as
WHEN > "Overdue / Not Overdue" is changed to "Overdue"
WHAT > "Add Comment" > "BLAH BLAH"
This doesnt seem to be applying the trigger when a job goes overdue (the expiry time becomes < current time)
Have I set it up right, and also would "ACTION > ADD COMMENT" also send out an email notification?
