Forum Discussion
Is there a way to send a daily report to users with overdue incidents assigned to them?
I am trying to improve the service levels of my team, and in some other tools I have seen the ability to send a daily report to each user with a list of overdue tickets assigned to them. Is this poss...
I agree with jsips. As the manager, I would like to assign who gets the reports and not depend on each individual creating thier own emails schedule
