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Is there an easy way to add multiple customers to a new service?
So far is seems the easiest way to add customers to a service is to go to the customer screen, open the customer, and add them to the service. The other is to do it through the service and add c...
Hi
We went through this a couple days ago and received the following from Support... We've not actually completed this as the new service desk is only going live at the end of the month, however it looks promising!
We hope this email finds you well, we understand that you want to give all customers access to some services and portals.
We wanted to share with you this mass action is now an option for account administrators, on this link you may find information on how to process the actions.
This would be very useful, we have close on 200 customers and have a new service to add everyone to. Also, we have at least 2 more support teams requesting services for them, who aren't ready yet to implement yet, but will also need to have all existing customers added to them as well.
All I can say is thank goodness we only have circa 200 customers - what about businesses with 1000's...?
