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Forum Discussion
Issues Managing SubStatuses (Not Resolved Statuses)
We used the functionality to create Not Resolved Statuses (we call them sub-statuses). These are nice for sorting, however, it's necessary for us to have the ability to use these in Reports/Views (an...
The option won't appear if you're looking at the report in Global View. You have to be within a Service for the option to appear (as the options can differ between services).
Does that explain it?
Does that explain it?
