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Forum Discussion

TB13's avatar
TB13
Active Contributor
7 years ago

Issues searching for ticket number in customer portal

A customer is reporting issues searching by ticket number in the customer portal. Intermittently a ticket is not found in search even though it is an active ticket and he has rights to view all comp...
David Kiley1's avatar
David Kiley1
New Contributor
7 years ago

I have the same issue being reported by my clients.