Forum Discussion
drogge6
11 years agoNew Member
Issues with "Start Support Session" button with recent update
When we click on "Start Support Session" within the incident nothing happens, the session never starts, it appears to just timeout. This happens across several browsers.
GlennD
11 years agoGoTo Manager
Hi,
This may be related to the Launcher. Are you using a Windows or Mac? Which version of the OS? Is this happening on one computer or multiple?
This may be related to the Launcher. Are you using a Windows or Mac? Which version of the OS? Is this happening on one computer or multiple?