Forum Discussion
drogge6
11 years agoNew Member
Issues with "Start Support Session" button with recent update
When we click on "Start Support Session" within the incident nothing happens, the session never starts, it appears to just timeout. This happens across several browsers.
drogge6
11 years agoNew Member
Multiple (Department-wide), Win7 Enterprise SP1.
Honestly, everything appears to be working now. I just successfully tested it over Chrome, Firefox, and IE. Perhaps the Java was causing issues.
Honestly, everything appears to be working now. I just successfully tested it over Chrome, Firefox, and IE. Perhaps the Java was causing issues.