Don Brown1New Member10 years agoLinking Incidents to Companies Not CustomerWe do a lot of generic system maintenance or servers or general projects that aren't related to individual users. Is it possible to link incidents to the company rather than the employee? I under...Show More
jason1111Active Contributor10 years agoWould it not be easier just to set up a generic service and assign the incidents to that? You don't need to attach customers to services.
Recent DiscussionsUnable to Run Application after clicking link from techGoTo Phone Dark ModeAdd a User's Signature to CommentsAUTHENTIFICATIONDuplicate tickets being created via email - suggestions?