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Forum Discussion
Don Brown1
11 years agoNew Member
Linking Incidents to Companies Not Customer
We do a lot of generic system maintenance or servers or general projects that aren't related to individual users. Is it possible to link incidents to the company rather than the employee? I under...
jason1111
11 years agoActive Contributor
Would it not be easier just to set up a generic service and assign the incidents to that? You don't need to attach customers to services.