Make fields Mandatory
I would like to be able to make some of the default fields such as problem type mandatory because I am finding that no one is putting in the information which makes reporting on the types of incidents...
Forum Discussion
Hi Lynn,
Thanks for the feedback. At the moment we're only tracking this as a feature request and I have added a +1 against this for you.
In the meantime you should be able to produce custom reports to find those records that have blank information (such as nothing in custom fields or no type selected).
Luke
Thanks for the feedback. At the moment we're only tracking this as a feature request and I have added a +1 against this for you.
In the meantime you should be able to produce custom reports to find those records that have blank information (such as nothing in custom fields or no type selected).
Luke
