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Forum Discussion
Ciaran at Keyho
9 years agoNew Member
New data archiving proposal too restrictive? Can Citrix provide us with a copy of our support data before it's deleted?
Concerned at the new data archiving proposal. Is there any way Citrix can provide us with a copy of our support data before it's deleted? We may need to refer back more than the 3 years limit being ap...
Sarah1111
9 years agoNew Member
We are also concerned about this as we refer back to old tickets all the time for assisting with new tickets. What can we do to preserve the older information?