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Forum Discussion
New data archiving proposal too restrictive? Can Citrix provide us with a copy of our support data before it's deleted?
Concerned at the new data archiving proposal. Is there any way Citrix can provide us with a copy of our support data before it's deleted? We may need to refer back more than the 3 years limit being ap...
We were pretty much in shock when we saw this announcement. I completely understand archiving data after a certain amount of time, but automatically purging data is ridiculous. You cannot expect to be taken seriously if you can't even preserve OUR data. This is a paid service, not some free, add-supported product.
