Forum Discussion
New data archiving proposal too restrictive? Can Citrix provide us with a copy of our support data before it's deleted?
Concerned at the new data archiving proposal. Is there any way Citrix can provide us with a copy of our support data before it's deleted? We may need to refer back more than the 3 years limit being ap...
I think this is all very chickens**t. That being said, I would suggest you look at data retention as a potential revenue stream rather that an unrecoverable cost that must be arbitrarily capped.
You could offer paid data retention options for those who need it. Something like a free base amount (10 gb?) plus perhaps $10 per year per additional 10 GB blocks (or $100 per year per 100 GB blocks). With the data retention option, you should offer the user full control over their data, including ability to freely download and/or archive their own data. Give the user ownership and control over their data and the ability to maintain their own balance between data retention and cost.
You could offer paid data retention options for those who need it. Something like a free base amount (10 gb?) plus perhaps $10 per year per additional 10 GB blocks (or $100 per year per 100 GB blocks). With the data retention option, you should offer the user full control over their data, including ability to freely download and/or archive their own data. Give the user ownership and control over their data and the ability to maintain their own balance between data retention and cost.
