Forum Discussion
New Service Desk feature: Triggers!
We’re happy to announce today a new productivity-enhancing feature – Triggers – for GoToAssist Service Desk. With triggers, admins and technicians can now set up customized rules to initiate an a...
How do I set up a trigger to start the clock in the "what do you want to happen" section, so the ticket status changes to "close" after x amount of hours has passed?
