Forum Discussion

sfczarnecki's avatar
sfczarnecki
Active Contributor
7 years ago

Not Receiving Email Notifications

We stopped receiving email notifications this morning. We don't get alerts when an incident  is logged nor when it is updated or closed. Is there a global issue or is this just us?
gsmolens's avatar
gsmolens
New Member
7 years ago

Thank you.. I have yet to GO LIVE... and have some serious concerns about their ability to support this solution...

abuschle's avatar
abuschle
Active Contributor
7 years ago

It has some good aspects to it, but these delays and missed generated tickets have been aweful for us and our customers.     The only other complaint I have is with the Search feature.  It's lacking for sure.    

  • abuschle's avatar
    abuschle
    Active Contributor
    7 years ago

    We are seeing a 15 min delay right now. 

    • abuschle's avatar
      abuschle
      Active Contributor
      7 years ago
      Working normal as of now.