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Forum Discussion

Costas Fakebook's avatar
Costas Fakebook
New Member
9 years ago

Opening Incidents via emails through Hub Transport, opens 3 incidents

I am trying to automate a few things, and I have set a Hub transport rule on our Exchange to forward some specifics emails to our Service Desk. Works perfectly but the only issue is opening 3 identica...
Problem
AshC's avatar
AshC
Retired GoTo Contributor
9 years ago
Hi Costas,
Sorry for any confusion there. 
Are you sure that the forwarding emails are not being duplicated and sent at staggered times to Service Desk?