Forum Discussion

New Member

8 years ago

Opening Incidents via emails through Hub Transport, opens 3 incidents

I am trying to automate a few things, and I have set a Hub transport rule on our Exchange to forward some specifics emails to our Service Desk. Works perfectly but the only issue is opening 3 identica...

Problem

AshC

Retired GoTo Contributor

8 years ago

How about the other way around? If you forward from a different email alias as a test?

If that's still failing, you might have to help us document this new issue with a technical representative in Customer Care: http://support.citrixonline.com/en_US/gotoassistremotesupport/phone

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Opening Incidents via emails through Hub Transport, opens 3 incidents

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