Forum Discussion
Ruairi Byrne
11 years agoNew Member
Out of Office
A staff member is out of office on annual leave and has set up an out of office reply. This staff member is included on watch lists but each time an item is updated GoToAssist Service desk adds the o...
SUNRISE1
11 years agoActive Contributor
In account wide setting, there is a setting called "Ignore 'Out of Office' emails".
You need to check this setting to not have OO replies be updated to comments.
Mark
You need to check this setting to not have OO replies be updated to comments.
Mark