Forum Discussion
Out of Office
A staff member is out of office on annual leave and has set up an out of office reply. This staff member is included on watch lists but each time an item is updated GoToAssist Service desk adds the o...
If you read his query clearly he says he did turn on OOO in the Service Desk settings. The problem is, and I've brought this up before, Exchange (at least 2010) doesn't prepend 'Out of Office' to the subject line. It adds Automatic reply: therefore rendering this setting moot.
