Andrew MillingtNew Member12 years agoPaused Calls AlertWhen closing a call that is paused we've found that if you forget to take it off-hold before closing it it fails the SLA. Can a warning dialogue be displayed to alert the user to this fact?
Recent DiscussionsUnable to Run Application after clicking link from techGoTo Phone Dark ModeAdd a User's Signature to CommentsAUTHENTIFICATIONDuplicate tickets being created via email - suggestions?