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Forum Discussion
Prevent tickets caused by auto response email?
In response to @FrantikWebTech on Twitter: http://twitter.com/FrantikWebTech/sta... @gotoassist Hi, how do we stop new tickets being created from auto response emails?
We have a "thanks for your email" and these get passed and tickets created. Is there a way to stop emails from our own domain from creating tickets? Or from certain addresses without blacklisting them?
