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Forum Discussion
Cerobug
7 years agoNew Member
Question about new customers and tickets
Is it possible to set it up so my customers can submit a ticket using the customer portal to the helpdesk without needing to have a login and password or maybe just without a password?
1 Reply
- AshC7 years agoRetired GoTo Contributor
Hi Cerobug ,
While a full set of credentials is still required through the Portal, if they email your support alias, then they do not need to log in anywhere.