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question: why do i no longer see the total number of open tickets at the top of my dashboard
About 2 weeks ago, when I had my service desk open in global view, at the top of the screen beside "My Open Incidents" it would show a total of all my open incidents. If I was looking at a specific ...
Hi JVH,
Sorry for any confusion there.
If you visit the Overview section, then the Dashboard section, you should see all open tickets at a glance.
Incident dashboard will not show this total by design.
Sorry for any confusion there.
If you visit the Overview section, then the Dashboard section, you should see all open tickets at a glance.
Incident dashboard will not show this total by design.
