The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Read-only access to issues
Hi all Does anyone know if it's possibly to give other users at least read-only access to issues that others have created? I should be able to email a link to an issue so others can view and foll...
Hi Joshua,
At the moment it's not possible to give users Read-Only Access. Users must have access to the services in order to see (and search for) the incidents others have created.
The only types of account rights can be found when you go to Configure > Users > Select a User.
This is however a feature request we're keeping track of, and I've added a +1 for it :)
Thanks,
Luke
At the moment it's not possible to give users Read-Only Access. Users must have access to the services in order to see (and search for) the incidents others have created.
The only types of account rights can be found when you go to Configure > Users > Select a User.
This is however a feature request we're keeping track of, and I've added a +1 for it :)
Thanks,
Luke
